At done55, we believe gaming should always be a source of entertainment — never a source of stress, financial hardship, or personal harm. Whether you're betting on PSL cricket from Lahore, playing Teen Patti from Karachi, or spinning slots from Islamabad, our commitment to responsible gaming means you always have the tools and support you need to stay in control.
done55 operates under an international gaming license that requires us to maintain strict responsible gaming standards. But for us, this goes beyond regulatory compliance — we genuinely care about the wellbeing of every player on the platform, whether you're depositing Rs 500 or Rs 50,000.
The done55 responsible gaming framework is built around three core ideas: prevention (stopping problem gambling before it starts), intervention (giving players tools to regain control when they need it), and support (connecting players who are struggling with the right resources).
All responsible gaming tools on done55 are completely free to use and can be activated instantly from your account settings or by contacting our support team. There are no fees, no waiting periods for activation, and no penalties for choosing to set limits on your own play.
Every done55 player has free, instant access to the following responsible gaming tools. You can activate them yourself in account settings or ask our support team to apply them on your behalf — no questions asked.
Set a daily, weekly, or monthly deposit cap in PKR directly from your done55 account. Once a limit is set, it takes effect immediately. You can lower your limit at any time; increases require a 7-day cooling-off period to prevent impulsive decisions made in the heat of the moment.
Define the maximum amount you are comfortable losing in a given time period — daily, weekly, or monthly. Once your loss limit is reached, done55 will automatically restrict further wagering until your chosen period resets. This tool is particularly useful during PSL season when betting activity tends to spike across Pakistan.
Set a maximum session duration so that done55 automatically logs you out after a specified period of continuous play. You can also choose to receive on-screen reminders at regular intervals — for example, every 30 or 60 minutes — so you always know how long you have been playing.
Need a short break? A cool-off period temporarily suspends your done55 account for a period of your choosing — from 24 hours up to 6 weeks. During this time you cannot log in, deposit, or place bets. The cool-off takes effect immediately upon request and cannot be reversed until the chosen period expires.
Self-exclusion is a longer-term voluntary ban from done55, available for periods of 6 months, 1 year, 3 years, or permanently. During self-exclusion your account is closed, your balance is returned to your registered JazzCash or EasyPaisa account, and you will not receive any marketing communications from done55 for the duration of your exclusion.
You can opt out of all done55 promotional communications — including bonus offers, free bet notifications, and deposit match alerts — at any time. Removing the temptation of promotional incentives is a recognised harm reduction strategy and done55 makes this opt-out immediate and permanent until you choose to re-subscribe.
Requesting self-exclusion is straightforward and takes less than five minutes. Our support team processes all self-exclusion requests as a priority — typically within one hour during support hours.
Visit done55 Login and sign in with your registered Pakistani mobile number and password.
Go to your account settings and select the "Responsible Gaming" tab. All available protection tools are listed there in a single, easy-to-use panel.
Select 6 months, 1 year, 3 years, or permanent exclusion. Read the information panel carefully — self-exclusion cannot be reversed before the chosen period ends.
Confirm your request via OTP sent to your registered Pakistani mobile number. Your account will be closed immediately and your remaining balance returned within 3–5 business days.
If you cannot log in or prefer not to self-exclude online, contact our player welfare team directly through the done55 Support page and we will action the exclusion on your behalf.
Problem gambling can develop gradually and is not always obvious at first. The following warning signs are recognised indicators that gaming may have moved beyond entertainment and into harmful territory. If several of these apply to you, we strongly encourage you to use done55's responsible gaming tools or speak to a professional counsellor.
Take a moment to honestly consider the following questions. This is a private self-assessment — your answers are not recorded or shared with done55.
Responsible gaming at done55 is not just about the tools we provide — it is also about the things we commit to never doing, regardless of the commercial pressure to do otherwise.
done55 will never send promotional bonus offers, free bet notifications, or deposit match alerts to any player who has activated a cool-off period, self-exclusion, or marketing opt-out. We will never offer a VIP upgrade, cashback incentive, or personalised "re-engagement" offer to a player who has previously requested self-exclusion on done55.
done55 will never allow a player under the age of 21 to maintain an active account on the platform. Age verification is mandatory, not optional, and any account found to belong to an underage player will be immediately closed and all deposits returned.
done55 will never make it difficult or time-consuming to activate responsible gaming tools. Self-exclusion, deposit limits, and cool-off periods are accessible in two clicks from your account dashboard — we deliberately keep the friction low on protection tools and high on limit increases.
Every new done55 account undergoes CNIC-based age verification. No player under 21 may access real-money gaming features on done55 under any circumstances.
done55's platform monitors for patterns associated with problem gambling — extended sessions, rapid loss chasing, unusual deposit frequency — and may proactively reach out to players exhibiting these patterns.
done55 has a dedicated player welfare team separate from general customer support. Welfare team members are trained in responsible gaming and handle all self-exclusion, limit, and escalated concern requests with priority.
All bonus terms, wagering requirements, and promotional conditions are clearly disclosed on done55. We do not use misleading "small print" tactics that trap players into unexpectedly large playthrough commitments.
done55 is Pakistan's most trusted online gaming platform — cricket betting, live Teen Patti, Andar Bahar, and slots, all in PKR via JazzCash and EasyPaisa. Set your limits, play within your means, and enjoy the game responsibly. 21+ only.